Customer reviews of V-M-G
At V-M-G we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 36 customer reviews
Buying my fist car
By Tommy R on 24 June 2019 | Verified purchase
Very good service and enjoyed the negotiations very fair person
By Georgie D on 22 June 2019 | Verified purchase
Fantastic car buying experience. First car for daughter and Ali could not have been more helpful. Would highly recommend One happy daughter!!
By Gray J on 26 May 2019 | Verified purchase
I bought a Ford Maverick from this dealer in may. He sold it me on the premise the vehicle was in good condition and well taken care of. I have since uncovered some major safety issues with the vehicle. Such as degraded brake hoses , abs fault and bush failure. The whole exhaust needed to bereplaced and the indicator/hazards failed to work,requiring new parts. I even paid for a service which was not completed. The owner is now ignoring my calls for a refund. Work required is going to cost £1400 to make the vehicle safe. Avoid this dealership if you require honesty and peace of mind regarding a safe reliable vehicle. Because of the owner not making contact with me. Ie ignoring my emails and calls. and disregarding safetyI have made an official complaint to trading standards. Please avoid. Much better out there
By Lisa B on 21 May 2019 | Verified purchase
I feel I was treated well, given plenty of time to test drive and inspect the car and we are very pleased with our purchase.
By JOSE O on 06 April 2019 | Verified purchase
Make test drive, check before. Buy. I take atention after buy the car
Good, but not the best. Warranty scam
By Gianluca C on 01 April 2019 | Verified purchase
Giving out 2 stars, because I bought a car through them and the process was smooth and fine. Unfortunately, they weren't aware of two issues with the car, electrical issues, I had to call an electrician. I asked them to return the money as I paid extra 390£ for warranty. Still today after 3 months they haven't replied to me and also they promised to send by email a "contract" for the warranty, that never got sent.
Be careful of other charges
By Martyn K on 28 March 2019 | Verified purchase
The car sales is in a managed car park and when picking up the new car on a Sunday and having had to wait 40 minutes for one of the reps to arrive; we were then awarded a car parking ticket for £60. Thanks guys for letting us know !!!! We contacted VMG to see if they could get it waived and they advised that they would sort it. 3 weeks later we get another ticket which has now gone up to £100 as VMG did nothing about it. After contacting VMG several times they advised that they could do nothing about it and not to worry about it- I think not!! So very disappointed with this group; especially after already paying £100 administration charges ( not sure what this was for) and still have not received the log book!! My advice - look somewhere else
By Paul C on 24 March 2019 | Verified purchase
Good friendly service, nice buying experience.
Very organized and helpful
By Keith J on 24 March 2019 | Verified purchase
Very detailed and exact listing on AutoTrader. First impressions of the premises does not inspire confidence, but the people are very friendly and helpful, especially the young lady that runs the admin and office side of things. She even offered to pick me up from the tube station if I hadn't been able to get a lift.
Great first car! (Fiesta Style 3dr 1.25ltr 2008)
By LUKE H on 23 March 2019 | Verified purchase
The car was in great condition when I went to check it, the staff where very helpful and managed to find a cheaper price for my insurance. Recently I passed my practical driving test so I'm looking forward to getting out on the road. Great Experience!
- 07902 030738
Thank you for contacting us!
We will aim to get back to you as soon as possible.
There was a problem sending your email.
There may be a technical issue.
Please try again later.
|Monday||10:00 - 21:00|
|Tuesday||10:00 - 21:00|
|Wednesday||10:00 - 21:00|
|Thursday||10:00 - 21:00|
|Friday||10:00 - 21:00|
|Saturday||10:00 - 20:00|
|Sunday||11:00 - 18:00|
Please book an appointment prior to your arrival, during our operating hours or 30 Mins notice. Alternative times available by appointment.